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Help center

Pantrio Support

Contact us about the app, your account, camera permission, barcodes, or a data request.

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Contact

Send support requests to info@ma2k.com.tr. Include your device model, app version, and a short description of the issue. Do not send your password.

Send support email

Frequently asked questions

Why does Pantrio need camera access?

Camera permission is required to photograph your refrigerator and scan barcodes. You can change this permission in your device settings.

A product was recognized incorrectly

Try again with the label and barcode clearly visible, well lit, and fully inside the frame.

Are recipe results guaranteed to be accurate?

No. Recipes are suggestions. You are responsible for checking allergens, expiration dates, and food safety.

Can I delete my data?

Yes. Follow the steps on the Account and Data Deletion page.

Store and legal links

  • Privacy Policy
  • Data Security
  • Terms of Use
  • Account and Data Deletion
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